APPOINTMENTS: Services are by appointment only. Scheduling appointments is done through our website under the service tab. Upon completion of these forms and scheduling the initial appointment, the client will receive a client portal login through which the client may communicate their scheduling needs. If the need arises for the client to change the appointment time or cancel an appointment, please cancel as soon as possible. Assessment appointments require a refundable scheduling deposit of $400 due when scheduling the second assessment appointment (the appointment after the intake session). This fee will be refunded upon attendance of the second assessment appointment.

 

PAPERWORK: Before the initial appointment, the client must complete the intake paperwork within 72 hours of the appointment. If it is not completed, the appointment will be canceled. 

 

TESTING APPOINTMENTS CANCELLATION POLICY: Assessment appointments are in high demand and require the psychologist to block out several hours of their time. If the client needs to cancel or postpone the appointment, they will try to give a one-week notice so they may fill the spot. If less than 72 hours' notice is given to cancel or reschedule the appointment, or if the client fails to show up for their scheduled appointment, the client will forfeit the scheduling fee. Insurance does not pay for charges associated with missed appointments. Further, at the testing appointment, the client will be given take-home assessments (e.g., observer questionnaires) to complete before the feedback session can be scheduled. The client must complete and return the take-home assessments no later than 60 days after the testing appointment. If these take-home assessments are not completed within the 60-day time frame, the client will be required to restart the testing process as necessary (e.g., intake, questionnaires).

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FEEDBACK SESSION CANCELLATION POLICY: The clinician cannot bill for the various hours spent writing the report until the client has attended the feedback session. Therefore, the client must provide at least a 72 hours notice to cancel or reschedule the appointment. If the client fails to provide a 72-hour notice to cancel or reschedule the appointment or if the client fails to show up for the scheduled appointment, The client will be charged a cancellation fee of $50 per hour spent writing the report and an additional $50 cancellation fee for the hour feedback session. This fee will be charged to the credit card on file.

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THERAPY APPOINTMENTS AND CONSULTATION CANCELLATION POLICY: Therapy appointments require a 24-hour notice if the client needs to cancel the appointment. A cancellation fee of $75 will be charged to the credit card on file if the client fails to attend a scheduled session (i,e., no-show) or if less than 24-hour notice is given. Please note that insurance does not pay for charges associated with missed appointments.